Improving Your Conflict Competence

Improving Your Conflict Competence

Downloadable Video - 2014
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Workplace conflict is inevitable. But it doesn't have to end badly. In this course, author and conflict expert Craig Runde helps you manage workplace conflict more effectively. He first explains the dynamics that create conflict, and helps you become aware of what your conflict response is. Once you are aware of how conflict arises, learn some practical steps you can take to manage your emotions and engage with others constructively.
Learn to respond to workplace conflict more effectively, by managing your emotions and engaging others constructively.
Publisher: Carpenteria, CA, lynda.com,, 2014
Copyright Date: ©2014
Characteristics: data file,rda
1 online resource
Additional Contributors: lynda.com (Firm)

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